At BEone, we aim to deliver your orders safely and on time. This Shipping Policy explains how orders are processed, shipped, and delivered so you know exactly what to expect after placing an order with us.
1. Shipping Methods Available
We offer shipping through trusted courier and logistics partners to ensure reliable delivery. Available shipping methods may include:
Standard Shipping
Express Shipping (where available)
The shipping method options available to you will be displayed at checkout based on your delivery location.
2. Order Processing Time
All orders are processed within 3-4 hours after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
In case of high order volume, festivals, or unforeseen circumstances, processing times may be extended. If there is a significant delay, we will notify you via email or phone.
3. Delivery Timeframes
Estimated delivery times begin once the order has been shipped:
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other factors beyond our control.
4. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email or message containing your tracking number and courier details. Tracking information may take up to [24–48 HOURS] to become active after dispatch.
You can use this information to track your shipment until delivery.
5. Delivery Issues and Delays
If your order is delayed, lost in transit, or marked as delivered but not received, please contact us at beone00100@gmail.com within 15 DAYS of the expected delivery date.
While we work closely with our courier partners to resolve delivery issues, BEone is not responsible for delays caused by factors beyond our control, such as courier strikes, natural disasters, or incorrect address details provided by the customer.
6. Incorrect or Incomplete Address
Please ensure that all shipping details are accurate at checkout. BEone is not responsible for delays or non-delivery due to incorrect or incomplete address information provided by the customer.
7. Contact Us
If you have any questions about our Shipping Policy or your order, feel free to contact us:
BEone
Email: beone00100@gmail.com